Engineers Clinic
IntermediateSoftware trackAE-CP-21

Arabic-English Customer Support Assistant with RAG

Internship role: AI Engineering Intern. A bilingual assistant that answers from a company knowledge base with citations, handles Arabic dialect queries and refuses out-of-scope questions; measured by faithfulness.

10 Guided Steps120h Internship TierSubmit: GitHub repo or evidence pack + live demo / report + README + milestone logbookVerified CertificateAI Rubric Graded
Program Overview

Internship role: AI Engineering Intern. A bilingual assistant that answers from a company knowledge base with citations, handles Arabic dialect queries and refuses out-of-scope questions; measured by faithfulness.

What you submit

GitHub repo or evidence pack + live demo / report + README + milestone logbook

Stack: Python, Arabic embeddings, vector DB, FastAPI

How it is graded
  • Works as specified30

    Every feature in the brief runs end to end with real data, and the reviewer can follow the README to try it.

  • Code quality & design20

    Clear structure, sensible names, input validation, no secrets in the repo, and a short note on the main design choices.

  • Testing & evidence20

    Automated tests for the core paths, plus a live URL, screenshots or a short demo video.

  • Documentation15

    README covers purpose, setup, how to run tests, and known limits.

  • Reasoning & presentation15

    The write-up explains trade-offs and results in plain language, with numbers where they exist.

Pass 60% · Merit 75% · Distinction 90%

Learning Outcomes
120-hour United Arab Emirates programme. UAE enterprises serve Arabic and English customers and the national AI strategy funds Arabic language tooling.
Target Audience

Engineering Students

Diploma, B.Tech, B.E., BCA, MCA, or M.Tech students seeking practical experience.

Aspiring Developers

Developers who want to build proof-of-work capstone projects for tech resumes.

Job Seekers

Graduates looking for AI-evaluated code review & verified industry credentials.